EstateOS helps your team draft listing copy on the web, capture routine inspections from the field on mobile, and prepare after-hours buyer replies before anyone hits send. Every message, report, or document that reaches a client is reviewed and approved by your people — not auto-published by software.
EstateOS brings sales CRM, property management workflows, branded client portals, and AI-assisted drafting into one platform — with human approval before anything reaches buyers, vendors, landlords, tenants, or tradies. Data is designed for Australian residency; pricing is published per agency, not quote-only.
How AI fits in
EstateOS uses AI where it saves time — and keeps humans in charge of every message, report, or document that leaves the agency.
Level 1
First drafts for the work you already do — listings, inspections, landlord reports, commission statements.
Level 2
Help your team respond faster and prepare for conversations — drafts and briefs, not autopilot.
Level 3
Spot patterns across your agency — pipeline health, arrears risk, coaching themes — with plain-English explanations.
Level 4
Forecasts and recommendations — always with a human decision before anything changes in the real world.
What makes EstateOS different
Improvements without waiting on a release
Listing and inspection assistants get better centrally — your agency benefits without a disruptive upgrade weekend.
You approve every client-facing output
Drafts land in a review queue. Nothing is emailed, published, or portal-posted until a person on your team says yes.
Client names stay in your agency
Personal details are protected before any outside AI service sees the text — and restored only on your servers.
Clear AI usage and pricing
Each plan includes a monthly AI allowance with published overage rates — no surprise usage bills.
Plain-English explanations
When software scores or classifies something about a person, you can see why — important for fairness and privacy requests.
Safe handling of inbound messages
Texts and emails from buyers and tenants are treated as untrusted — the software will not book, pay, or dispatch on its own.
Inside the product
Every AI-drafted output sits behind a review chip. Nothing reaches a vendor, landlord, tenant or buyer without an agent's explicit approval.
Sales · VIC
4 bed · 2 bath · 2 car · Vendor: Chen family · Agent: J. Mira
Set on a tree-lined boulevard moments from the Botanic Gardens, this four-bedroom residence balances heritage proportions with a recent full-renovation. Light-filled north-facing living opens to a landscaped courtyard…
Upstairs, a generous primary suite features a walk-in robe and ensuite, with three further bedrooms and a central family bathroom.
Approved by J. Mira · 19 May 2026 · edit history saved
Why now
Five concrete problems we hear every design-partner call, why the incumbents can't fix them, and what EstateOS does instead.
43% of enquiries get no response within 24 hours
Buyers go to the next listing. Vendors blame the agent. Trust evaporates over a missed REA email.
Rex/Agentbox push the unified inbox to add-ons or roadmap items; after-hours coverage is a hired SDR, not software.
One inbox for email, SMS, and portal enquiries — with overnight reply drafts your team approves before anything goes out.
$400–800/agent/month across 4–7 separate tools
CRM + PM + signing + comms + photos + portal + spreadsheets. Each contract, each price hike, each integration to maintain.
Incumbent answer is "we partner with X" — which means another invoice, another login, another integration that breaks quarterly.
Sales, PM, compliance, portals and AI in one tenant — one bill, one audit trail, one address book.
Thousands of small AU agencies underserved by Rex / Agentbox
1–10 agent shops are too small for enterprise sales motions; they get the same complex UI without the dedicated support.
Solo & small-agency tier is an afterthought. Pricing is opaque and onboarding assumes a full-time admin.
Solo tier from A$99/mo with published pricing, 30-day free trial and same-week onboarding. Built solo-first.
State-specific compliance is tracked in spreadsheets
Routine inspections, bond lodgement deadlines, Section 32 / Form 1 — eight states, eight rule sets, all manual.
Generic CRMs leave compliance to the agent. A missed RTBA deadline (10 business days) is a fine, not a notification.
State-aware compliance engine — tenancy notice periods, bond authorities, contract forms encoded per jurisdiction. Alerts before deadlines, not after.
AI is a 2026 retrofit, not a foundation
Incumbents have announced AI for 2026, but we expect bolt-on approaches built atop legacy data models.
Most incumbents don't publish a human-review commitment, prompt-injection defence, PII pseudonymisation, or explainability for scoring AI.
AI built in from day one — every client-facing output reviewed by your people, personal details protected, and clear records when software scores or classifies someone.
The product, distilled
Sales + PM + compliance + AI + portals — one tenant, one trust ledger view, one published price list.
Email, SMS, and portal enquiries in one feed on the web. After-hours messages get a personalised draft overnight — your team reviews and sends when ready. Cmd+K search across properties, contacts, and tenancies keeps agents out of the nav maze.
▸ Review before send
All 8 AU states encoded: tenancy notice periods, bond authorities (RTBA / RTA / NSW Fair Trading), contract-of-sale forms, FIRB.
Vendors, landlords, tenants, buyers, conveyancers, and trades — each sees only what you share. Landlords download EOFY packs; buyers can book inspections when you enable it.
Draft REA, Domain, and social copy from the property record in under a minute. Your team edits and approves — then copies or exports to your portal workflow.
▸ Minutes, not hours
Agent app for inspections, open homes, and lone-worker check-ins — offline-tolerant room capture, sync when you are back on signal. PM reviews the AI report on web before anything reaches a landlord.
▸ Driveway, not desk
Licence + insurance check before any tradesperson dispatch — hard-block on expired credentials. No expired tickets in the field.
Lone-worker check-ins and alerts when someone is on site alone — built for principals who take duty of care seriously.
▸ WHS-aware
Every tier is on the website — including how much AI assistance is included and what happens if you go over. No “call us for pricing” on the basics.
▸ Solo from A$99/mo
What's inside
Sales agents, property managers and admin staff share the same address book, the same audit trail and the same AI substrate.
List, win and close — without the after-hours guilt or the 30-minute copy grind.
Property facts in, AU-tuned 3-paragraph draft out. 30 seconds vs 30–60 minutes.
Manual + CoreLogic comparables; agent-reviewed narrative, brand-skinned PDF.
Overnight enquiries get a property-specific reply draft in your inbox — you review and send, never auto-sent.
Campaign data → vendor-portal card content + email. Same source of truth.
Buyer history, comparable sales, common objections in one pre-meeting brief.
Three response angles when a buyer pushes back — practice before the call, not scripts to read aloud.
Commission splits, attribution, and joint-listing comms baked in.
Conservative math
A quick calculation before the full calculator — using only listing copy + after-hours response.
30 listings/year × 2.5 hours saved/listing = 75 hours = 2 working weeks back
75+ hours / year
Time reclaimed at 30 listings × 2.5 hours saved per listing — two working weeks back.
43% → near-zero
Overnight enquiries get a reply draft by morning — your team reviews and sends, instead of starting from a blank screen.
4–7 tools → 1
CRM + PM + signing + comms + portal + spreadsheets all consolidate into one tenant, one bill, one audit trail.
Design-partner programme
We're being upfront — the design-partner programme hasn't started yet. When it does, the quotes here will be attributed and consented. No invented voices.
Want to be one of the first agencies quoted on this page?
We're recruiting three to five Australian agencies for the v1 design-partner programme — one sales-led, one PM-led, one solo, one regional, one franchise office.
Get in touchTransparent pricing
The AI fair-use cap protects platform margin; the overage price is published so growth doesn't surprise you.
1 agent
from A$99
/month, billed monthly
AI fair-use cap
500 AI calls / mo
A$0.10 / overage call
Most agencies start here
2–10 agents
from A$199
/month + per-user
AI fair-use cap
3,000 AI calls / mo
A$0.08 / overage call
10–50 agents
Quote
agency-sized
AI fair-use cap
20,000 AI calls / mo
A$0.06 / overage call
50+ agents
Quote
with commitment
AI fair-use cap
100,000+ AI calls / mo
A$0.04 / overage call
Trust, by construction
Privacy Act, OAIC, ACCC and state tenancy rules are encoded as invariants — not optional add-ons or buzzword chips.
Australian Privacy Principles applied across all entities. DSAR fulfilment workflow, not a one-button CSV.
Prompts describe only what the agent inputs. Disclaimer surfaced in UI before every external publish.
Designed against the current draft of the December 2026 ADM obligations.
Postgres, Redis and S3-equivalent storage in ap-southeast-2. Provider region pinning where available.
PostgreSQL row-level security on agency_id, plus application-layer re-check. Two locks, never one.
Every AI output reaching an external party (vendor, tenant, buyer, landlord) is reviewed before delivery.
Safety-flagged contacts have addresses redacted in all AI output, portal views and bulk emails.
FAQ
Straight answers for principals comparing Rex, PropertyMe, and newer platforms.
The EstateOS AI playbook
No fluff, no provider plugs — just the prompts, the human-review gates and the AU-compliance footnotes. One email, no follow-ups unless you reply.
Ready when you are
30-day free trial. Same-week onboarding. Rex, Agentbox, PropertyMe and Console CSV migration baked in. You keep your data — we publish our prices.
Australian-built · AU data residency · Privacy Act-aligned